Payment and Shipping / Handling Details: Yes, we put this here so you MIGHT ACTUALLY READ IT!!!

(...you'd be AMAZED how many people don't.)


We process orders as quickly as possible, usually within 72 hours. However, we are a SMALL little leather business (not a big mail-order warehouse filled with crates of junk from Taiwan) and have a vendor booth at many Renaissance Faires and other events throughout the West Coast.  We do sometimes get over-run with orders which can easily put us behind a week or more.  Please allow a MINIMUM of 2 weeks for delivery before contacting/harassing/badgering us concerning your order.

ASSUME your order will take about 3-4 weeks to ship.

If you are on a specific time restraint, CLICK HERE TO CONTACT US BEFORE PLACING AN ORDER ONLINE and we will be happy to advise you of your available options.
- We may even be able to ship that same day!

IN PLAIN ENGLISH:
If you email us within less than 10 days after blindly placing your order without asking us about availability - you will likely get a very terse reply!  We are BUSY filling YOUR order and EVERYONE ELSE'S orders and if we have to stop to answer EVERYONE'S "did it ship yet?" emails - NOBODY would get their orders! (same goes for PHONE CALLS!)
...thank you for your understanding.

WE ARE IN OREGON.
...FOR THOSE IN RIO LINDA, THAT'S PACIFIC TIME!!!
(that means if you try to call us at 9am from New York - we're not going to be answering because it's 6am HERE!!!)

FOR YOUR SECURITY: This site processes orders using Paypal and Paypal shopping cart.  You DO NOT HAVE TO HAVE A PAYPAL ACCOUNT to purchase from this site.  If you are a registered Paypal user,  BE CERTAIN YOU KEEP YOUR PROFILE INFORMATION CURRENT.  The address in your Paypal profile is WHERE your ORDER WILL BE SENT AUTOMATICALLY.  If your order is returned to us or lost because you failed to update your information - WE ARE NOT RESPONSIBLE FOR IT.  If it is returned to us, YOU WILL BE CHARGED the shipping/handling fees again.

Once your order is processed, shipping and handling fees WILL NOT BE REFUNDED unless there is a direct mistake on our part.

Any and all custom or specialty orders are required to be paid for IN FULL when the order is placed at which time NO REFUND will be given for any reason other than a blatant mistake on our part.  (...that means if she leaves you for your best friend BEFORE your Renaissance Wedding... it's not our problem - IT'S YOURS!)
(besides.... you're better off without her, anyway.... maybe her poodle will make good stir-fry.....)

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**WASHINGTON STATE RESIDENTS** - we are required by the State of WA to charge sales tax!  Trust me - we'd rather not - but it's the law.  Since the shopping cart cannot calculate sales tax for Washington, after placing your order, you will recieve an invoice for the sales tax due.

YES, it's a pain....

NO, we don't want to deal with it either....

YES, it's ridiculous.....

NO, there's no way out of it.......

YES, it's really true....

NO, we won't tell them you're from Delaware....

...DEAL with it or move to Idaho......

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All Canadian orders are sent USPS PRIORITY MAIL INTERNATIONAL for an average shipping/handling cost of $14.00-25.00US or more. Feel free to contact us for international rate quotes.

All Over-seas orders are sent USPS PRIORITY MAIL INTERNATIONAL for an average shipping/handling cost of $14.00-35.00US or more. Feel free to contact us for international rate quotes.

***NOTE - The shopping cart on this website CANNOT ALWAYS ACCURATELY CALCULATE OVERSEAS ORDERS! IF YOU ARE NOT IN THE USA, YOU WILL RECEIVE AN INVOICE FOR THE REMAINING SHIPPING OWED.  YOUR ORDER WILL NOT BE PROCESSED OR SHIPPED UNTIL THE SHIPPING AMOUNT IS PAID IN FULL. IF YOU DO NOT RECEIVE AN INVOICE VIA EMAIL FROM PAYPAL WITHIN 48 HOURS OF PLACING YOUR ORDER, CLICK HERE TO EMAIL THE SALES DEPARTMENT.

DUE TO EXCESSIVE ABUSES OF THE PAYPAL CHARGEBACK SYSTEM BY DISHONEST (SLIMY, CHEATING, NO-GOOD...) PEOPLE, WE WILL ONLY SHIP USPS PRIORITY MAIL INTERNATIONAL UNLESS YOU MAKE PRIOR ARRANGEMENTS.

All Canadian and Over-seas orders must be paid with either Paypal or International Money Order only.

All USA Domestic shipments are sent USPS 2-3 Day Priority Mail unless otherwise requested (additional charges may apply for UPS or Fed-Ex type shipments).

We can rush/expedite for over-night shipping within the USA via USPS Express Mail or Fed-Ex but payment must be received before 12 Noon USA Pacific Time and is limited to stock on hand.
*Please Note - We will do our absolute best to fill rush orders, but we DO NOT GUARANTEE overnight delivery as past experiences have proven too many variables.

IF THE SHOPPING CART OFFERS AN EXPRESS/OVERNIGHT OPTION, DO NOT ASSUME IT WILL ARRIVE TOMORROW.  If we're on a 3-day drive back from an event, we may not even GET your order for 2-3 days.
(though we are now able to often process SOME orders from the road while in transit)
Yes, this again falls under the "CALL US FIRST" part of this page you already read above.  But we like to repeat ourselves...

PLEASE understand that we greatly value our customers and we will do everything in our earth-moving psychic tele-kinetic super-powers to produce the highest quality of products and to get them to you when you need them.  We go the extra mile every day (and our sore muscles prove it!) for our customers!  Many who read this page are offended by its wording (trust me, we've toned it down from what it USED to say), but you would not BELIEVE the ridiculous email questions we get.  We are starting to collect the best ones and plan to start posting them on a separate ‘Darwin Award’ page - with names removed to protect the painfully ignorant of course.

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A good example is the person that emails us with a single sentence:

"How much is shipping to Ohio?""

"....oh.... gee.... I don't know.... maybe if you told us WHAT you wanted to order we might be able to narrow it down.... 50 belts is a little bit more than one pair of gauntlets..."

(...oh, yes.... they do get worse.......LOL.....)

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Personal checks are no longer accepted - Paypal, Cashier's Check, or Money Order only.
Payments can be mailed to:
Old World Industries
PO Box 371
Medford OR 97501-0025

Credit Card payment gladly accepted by phone but you must either call us (541-601-7387) week days 10AM-6PM USA Pacific time or send an EMAIL to us with an area code, phone number, and best time to reach you.

Returns or Exchanges gladly accepted!  However exchanges for any reason other than damage, defect, or our shipping error are subject to a MINNIMUM $6.00 charge to help off-set our replacement postage costs. Please include this payment with your exchange.

Thank you!

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Email Us!
With all communications, please include your full name, daytime phone number, and next weeks winning lotto numbers.  -Thanks! :o)

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